Privacy Policy

1. Introduction

This Privacy Policy explains how Nadège Kien EI, operating the website https://www.nabibijou.com, collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.

By using our website, you agree to the terms of this policy.

2. Data Controller

Business name: Nadège Kien EI
Address: 28 rue de l'Europe, 68680 Kembs, France
Website: https://www.nabibijou.com
Contact email: nadege@nabibijou.com
SIRET number: 92379738500013

Website Hosting

The website is hosted by Hostinger International Ltd.
Address: 61 Lordou Vironos Street, 6023 Larnaca, Cyprus
Website: https://www.hostinger.fr

3. Personal Data Collected

We collect the following categories of data:

• Identity data: first name, last name

• Contact details: postal address, email, phone number

• Order data: products purchased, order history

• Payment data: payment details (processed via a secure provider)

• Technical data: IP address, browser type, cookies, pages visited

4. Purpose of Data Processing

Your data is used solely for:

• Processing and shipping your orders

• Customer service and support (after-sales, order tracking)

• Sending commercial information or newsletters (with your consent)

• Improving user experience on the website

• Compliance with legal obligations

5. Legal Basis for Processing

Processing of your data is based on:

• Your consent

• Performance of a contract (orders)

• Legal obligations

• Legitimate interests

6. Data Sharing

Your data may only be shared with:

• Logistics providers (delivery services)

• Secure payment service providers

• Hosting platforms or technical service providers

7. Data Retention Period

Your data is stored for:

• 5 years for order-related data

• 3 years for commercial data

• 13 months for cookies

8. Cookies

The website uses cookies to improve browsing, analyze traffic, and personalize content. You can manage cookies from your browser settings.

9. Your Rights (GDPR)

In accordance with the GDPR and the French Data Protection Act, you have the following rights:

• Right of access

• Right to rectification

• Right to object

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to withdraw consent

To exercise your rights, contact us at: nadege@nabibijou.com.

10. Data Security

We take all reasonable security measures to protect your personal data.

11. Transfers Outside the EU

Some service providers may be located outside the European Union. In such cases, we ensure they offer an adequate level of protection in compliance with GDPR.

12. Complaints

You may file a complaint with the CNIL (French Data Protection Authority): https://www.cnil.fr

13. Contact

For any questions: nadege@nabibijou.com

14. Secure Payments

Payments made on our website are secured through certified providers (e.g., Stripe, PayPal, or others). We do not store any banking data on our servers. All transactions are encrypted using SSL security standards.

15. Newsletter and Marketing Communication

With your prior consent, we may send you emails about our news, promotions, and product updates. You may unsubscribe at any time using the link provided in each email.

16. Cookies and Trackers

When browsing our website, cookies may be installed on your device to:

• Ensure the proper functioning of the website

• Remember your shopping cart

• Measure audience and performance (e.g., Google Analytics)

• Personalize content

You can manage your consent via our cookie banner or adjust your preferences in your browser settings.

17. CNIL Information

In accordance with the French Data Protection Act, you may exercise your rights by contacting the data controller. If you believe your rights have not been respected, you may file a complaint with the CNIL: https://www.cnil.fr

Last updated: October 2025